About Us

We are a long established consultancy firm with over 25 years practical experience in financial services sector. Whilst our primary focus is the insurance industry we have worked with many financial services industry segments. Over the years our range of clients has crossed industry associations, peak bodies and cluster groups as well as organisations and individuals who need assistance navigating the intricacies of regulatory compliance and operational related matters.

We have an extensive network of contacts and services-providers and use them where practical to provide the best outcomes for our clients.

Maureen Ball

Prior to her current Managing Director role, Maureen worked for a number of years as a general insurance broker for local and international companies. During this time she honed her skills and knowledge about the industry. In 1990 she changed focus and moved to set up her own consultancy to the financial services industry.

In this capacity she has provided consultancy services for twenty-five years and is well known in the financial services sector, in particular, in the insurance industry.

Maureen was an industry assessor and trainer for NIBA, and she assessed many applicants to gain financial services industry qualifications up to Advanced Diploma level.

Maureen provided technical services including authorship to NIBA for many years and sat on a number of committees including, industry catastrophe liaison, life risk and investment, and regulatory and compliance. In addition she has attended meetings with ASIC on issues affecting the industry.

In 2009 she established The College of Professional Education in partnership with the late Gordon Taylor.  They developed a suite of programs for accredited and non-accrediting training.  These training programs included the:

  • Coverholder Education Program (which was endorsed by Lloyd’s of London and the Underwriting Agencies Council)
  • Financial Services Program for the Australian Motor Industry
  • Management & Administration Insurance Program for non-advisers
  • General Insurance Advisers Program

A key goal of The College was to provide quality programs that demonstrated relevance to the roles and responsibilities of people who operate within the sector, or in conjunction with it.

In more recent times, Maureen has been associated with several insurance brokerages and underwriting agencies. These businesses are new ventures in which she has a shareholding and in some cases holds a directorship.

Maureen is a trusted and experienced consultant, with an established network and direct personal relationships with many of the most senior figures in the insurance industry, both here and overseas.